Shipping Policy

At YUVI by Yuval, we aim to deliver your jewelry safely and promptly. Please review our shipping policy below.

1. Order Processing

• Orders are processed within 1-2 business days (excluding weekends and holidays).
• You will receive an order confirmation email once your order is placed, followed by a shipping confirmation email with tracking details once your order is shipped.

2. Shipping Methods & Delivery Times

• Australia: Estimated delivery 5-10 business days.
• International: Estimated delivery 15-28 business days (times may vary based on destination and customs processing).

3. Shipping Rates

• Australia: Standard shipping $12.
• International: Standard shipping $25.
• ✨ Limited Offer: Enjoy FREE worldwide shipping for a limited time!

4. Order Tracking

• Once your order has been shipped, a tracking number will be provided via email.
• You can track your order through the carrier’s website for real-time updates.

5. Shipping Restrictions

• We currently ship worldwide. If you are unsure whether we ship to your location, please contact us.
• We do not ship to P.O. boxes, APO/FPO addresses, or restricted locations.

6. Delivery Issues

• If your order is delayed or lost, please contact us at [your email]. We will work with the carrier to resolve the issue as quickly as possible.
• Please ensure your shipping address is correct when placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
• If your order arrives damaged or with missing items, please notify us within 7 days of delivery, and we will arrange for a replacement or refund.

7. Customs, Duties & Taxes

• International customers are responsible for any customs duties, taxes, or fees applied upon arrival in the destination country.

For any questions or concerns, please reach out to us at info@yuvibyyuval.com.